ImpersonationReviewed 18 August 2026

Fake bank fraud department

A caller warns that your account is under attack, then asks for a code or tells you to move your money.

WHY IT WORKS

The hook

Fear that money is being stolen right now creates pressure to follow the caller’s instructions without checking.

WHAT THEY WANT

The endgame

Account access, a transfer to an account controlled by the scammer, or disclosure of a one-time verification code.

WHAT TO NOTICE

Three repeating signals

01
They ask for a one-time verification code
02
They tell you to move money to ‘protect’ it
03
They discourage you from hanging up or calling the bank yourself

IF YOU ALREADY ACTED

Move quickly, without panic

Contact the bank’s fraud team immediately
Change the affected account password
Report unauthorized transfers and preserve the messages or call details

Recovery depends on the payment method and circumstances. Contact the relevant bank, platform or local authority using independently verified details.